FAQs

FAQs

FAQ

Can the same Stripe account be used for multiple stores?

Yes, you can use the same Stripe merchant account in your multiple stores.

Do Stripe accepts payment from all countries?

Stripe accepts payments by international credit cards (Visa or Mastercard) from all countries.

What identification documents do you need?
We accept the following documents for verification:

1. Passport or ID Card: required by Stripe and the Companies House in order to verify your identity (from fraud and money laundering).

2. Bank statement: required by Stripe as proof of your home address during the account creation process.
What if my website has been previously banned by Stripe?

If your website domain has been banned by Stripe. A new domain is needed.

Do i need to use a VPN to access Stripe?

You don’t need to use a VPN since your company address will be registered in UK.

What's the Registered Office Service?
The Registered office will appear on public record as the official address of your company, located at Covent Garden in London, rather than using your home address.

This service is renewable on a 12 monthly basis at the cost of £79.00. We will always notice you in advance by email of your renewal date and you will be able to cancel the service.
What payment methods you accept?
We accept the following payment methods:

  • Paypal
  • Credit card
  • Google Pay
If you prefer to pay by a different payment method, contact us.
How long does it take?

As soon as we’ve received and verified your application with the provided information and the identification documents later on, we will confirm by email and keep you updated with each step, from the company formation until the creation of your Stripe account. The whole process takes about 7-10 working days overall.

What about taxes and VAT?
You don’t have to pay VAT since you are making less than £85,000 a year.

Corporate tax in the United kingdom is 19% from the profit you make each year, click here to learn more about that topic.
Do you offer refund?
We issue a refund only if Stripe will not approve a customer account for exceptional reasons after some attempts. But this is rarely the case.

Please note that we are not liable in case Stripe will reject the account creation because of a banned, blacklisted or flagged domain name or customer.
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